Conversations

Conversations

Unread VS Read - Must Manually Mark as Read
How to mark the Conversation as read: 1. Click Mark as Read 2. Reply to the conversation manually ...
Mon, 28 Feb, 2022 at 2:16 PM
How to use Conversation Filters & Bulk Actions Overview
The Conversation left panel is a new addition to the Conversations UI, which helps users filter conversations & perform various actions on them to impro...
Fri, 26 May, 2023 at 1:40 PM
How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effec...
Tue, 18 Jul, 2023 at 11:36 AM
Contact Engagement score
More Tutorials from the Community https://www.youtube.com/watch?v=JNi431-_ISk https://www.youtube.com/watch?v=IJGVb61NOhI https://www.youtube.com/watch?v...
Mon, 5 Feb, 2024 at 3:45 PM
Live Chat
More Tutorials From the Community https://www.youtube.com/watch?v=tOLGWNevaOM https://www.youtube.com/watch?v=kx5ZKZPOPyQ https://www.youtube.com/watch?v...
Mon, 4 Dec, 2023 at 9:18 AM
Right Panel & Expandable Sidebar in Conversations
Introducing the Slim Panel within Conversations. This slim, sleek panel, located on the right side of screen, represents the future of intuitive navigation ...
Tue, 24 Oct, 2023 at 12:04 AM
Activity Cards in Conversations
We are thrilled to introduce a feature that redefines how users interact with our platform—Activity Cards. This innovative addition is your window to a cons...
Tue, 24 Oct, 2023 at 12:17 AM
Attachments Made Easy in Conversations
Users can now effortlessly upload large files directly from their devices, providing a new level of flexibility and convenience in file sharing. One of the ...
Tue, 24 Oct, 2023 at 12:46 AM