Attachments Made Easy in Conversations

Modified on: Tue, 24 Oct, 2023 at 12:46 AM

Users can now effortlessly upload large files directly from their devices, providing a new level of flexibility and convenience in file sharing. One of the significant impacts of this feature is that it eliminates the need for cumbersome workarounds. You no longer have to resort to manually compressing files or rely on external file-sharing services. This streamlines the process, saves time, and simplifies the sharing of files,

Guide on how to write How-to support docs

Option 1: Automatic Media Library Uploads (Email and SMS Composer)
Option 2: Attachment Choice
Option 3: Interactive Video Thumbnails

Option 1: Automatic Media Library Uploads (Email and SMS Composer)

Managing attachments has never been easier. With our new feature, users can directly upload large-sized attachments from their devices. What's more, all files in SMS and those exceeding the email attachment limit (20MB) will be seamlessly and automatically uploaded to the media library. These attachments will be added as media library links, simplifying the process and ensuring that nothing gets left behind.

Option 2: Attachment Choice

With this feature, users now have the freedom to decide whether they want to upload attachments via their device or the media library.

Option 3: Interactive Video Thumbnails

Emails should engage, captivate, and leave a lasting impact. That's why we've gone a step further by automatically generating gif thumbnails for videos uploaded through the media library. This enhancement makes your emails more visually appealing, interactive, and engaging.