LC - Phone

SMS sending service of LeadConnector Phone System

Why is my SMS cost so high?
In this article, we will discuss common causes and resolutions of high SMS costs Reason 1 - Sending long SMS Reason 2 - Having hidden characters in yo...
Wed, 1 Mar, 2023 at 2:23 PM
How to Migrate an Agency and Sub-Account to LC - Phone?
Effective 19th October , the LC - Phone system will be available for all the agencies. You can skip the hassle and directly set up the system with one cl...
Tue, 28 Mar, 2023 at 12:29 PM
How to buy a toll free number?
If the sub-account is using your own Twilio account, you will need to reach out to Twilio support to get your toll free number registered.  If th...
Mon, 13 Feb, 2023 at 4:46 PM
Using media in SMS campaign - how will it look on receiver's device?
GIF needs to be tapped to load on iPhones if a contact is not added into the phonebook. This is standard behaviour.
Wed, 2 Feb, 2022 at 12:02 PM
Why is your account suspended
Go to Settings -> Phone number Something went wrong. Please check your Twilio account credentials and message support if this persists ...
Thu, 9 Feb, 2023 at 8:15 PM
Porting your telephone number (non-Twilio number) to a location
TABLE OF CONTENTS Porting your US telephone number (non-Twilio number) to a location Porting your Canadian telephone number (non-Twilio number) to a loca...
Fri, 17 Mar, 2023 at 3:12 PM
Regulatory Bundle and Address Creation for Sub-Accounts
To help sub-accounts comply with local phone number regulations and minimize the risk of disruption to your phone system, we maintain an up-to-date, country...
Fri, 6 Jan, 2023 at 4:43 PM
LC - Phone Messaging Policy
To protect agencies' SMS reputation and limit exposure, we have implemented the below features available in LC - Phone System ONLY! This messaging po...
Wed, 29 Mar, 2023 at 1:27 PM
Forbidden message categories for SMS and MMS in the US and Canada
This Messaging Policy applies to all subaccounts that are using LeadConnector Phone Systems (LC - Phone). This means that all outbound messages from your su...
Thu, 10 Nov, 2022 at 7:14 PM
Toll-Free Number Registration for LC - Phone (US/Canada)
Toll-free numbers were historically available for free without any registration requirements. To prevent spam and abuses, US carriers now demand that new nu...
Tue, 14 Mar, 2023 at 5:33 PM