Moving numbers out of an LC Phone Sub-account to the client's own Twilio account:



1. Please provide the Location ID to our support which you are trying to move the Twilio number(s) from so we can identify the ISV account's Account SID for you:
 

2. Create a support ticket with Twilio support 

Subject: Moving numbers request



3. CCs: copy and paste this email migration@leadconnectorhq.com

click add ( + ) so we can approve your request.



Comment:


Hi Twilio Support, 
 
I would like to move the following phone numbers to a new sub-account - 
 
+1 PASTE_TWILIO_NUMBER_HERE 
 
Losing sub-account SID -  

please contact HighLevel support to get the ISV location's Twilio sub-account SID where the number is currently in  for you


 
Gaining sub-account SID -  
E.g. AC8a0eac4ea7651eba06137bbf1a907df62d < Replace your own Twilio sub-account SID here 
 
Time-frame: ASAP 
 
Please process this request at the earliest because it is business-critical for me 
 
Thanks! 



Product: Phone numbers


Business Impact:

P2 Degraded - Twilio or your configuration is not functioning properly or intermittently


4. Once all details above are filled out and cc'ed, Click on Submit


Click on NO




Click on

SUBMIT HELP REQUEST