How to disable LC Phone

Unfortunately, there is no bulk solution for removing LC Phone from existing sub-accounts. Each sub-account currently enabled must be manually disabled one by one.

Before disabling ISV, we will inform you that All phone numbers currently in these sub-accounts will be released, but if you want to keep the phone number, please checkout Moving numbers out of an LC Phone Sub-account to the client's own Twilio account. This process, once completed, is irreversible. 

TABLE OF CONTENTS

• How to disable LC Phone
• Step 1: Locate your Location ID
• Step 2: How to get the Twilio account SID and auth token:
• Step 3. Click Create sub-account on the top right 
• Step 4. Copy the Account SID and auth token and submit them to the Disable LC Phone Form here
• FAQs

Step 1: Locate your Location ID

Sub-Account ID: 

Click on Location Settings > Business Profile to find the location ID

Your own Twilio Account SID to replace

Your own Twilio Auth token to replace

to move the subaccount to the new Twilio account with the information here:

Step 2: How to get the Twilio account SID and auth token:

Once you create your own Twilio account, click Account > Sub-accounts 

Step 3. Click Create sub-account on the top right 

Step 4. Copy the Account SID and auth token and submit them to the Disable LC Phone Form here

If you want to keep the number and you only need to disable LC phone for a few Sub-Accounts:

1. Checkout Moving numbers out of an LC Phone Sub-account to the client's own Twilio account

FAQs

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