Failed Post Error in Social Planner

Modified on: Mon, 11 Jul, 2022 at 9:30 AM


There are several instances when social posts fail. Here are all the reasons and solutions to apply to resolve the issues.



Failed Message with Solutions
Error Code 
Facebook
The Social Account token has expired. Please reconnect the social account. 
OAuthException, 102, 109,
 463, 467
Facebook
There was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes.
1, 2, Unexpected Error
Facebook
The social account token has expired or the connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.
3
Facebook
LeadConnector app is missing. Add the LeadConnector to your Page or Group.
10
Facebook
The connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.
200-299
Facebook
Post content violates community standards.
368
Facebook
Duplicate post content. Posting duplicate content within 12 hours is prohibited.
506
Facebook
Invalid link in a post.
1609005
Facebook
User checkpoint. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.
459
Facebook
Password mismatch. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.
460
Facebook
Unconfirmed user. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.
464
Facebook
Insufficient posting permission or expired token. Reconnect the account and check permissions.
492
Facebook
There was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes.
Unexpected Error
Facebook
Temporary block. Facebook will make you wait a certain period before restoring your profile's ability to post. 
Temporary Block
Instagram
File upload timeout. Try attaching a smaller file.
400 -2207003
Instagram
Undefined Instagram issue. This should resolve itself shortly.
400- 2207001, 2207053
Instagram
Post content violates community standards.
400 - 2207051
Instagram
Daily publishing limit reached. Facebook's API only allows for a certain number of posts per day.
400 - 2207042
Instagram
The Social Account token for Instagram has expired, was revoked, or is invalid. Reconnect Instagram Business account in Social Planner.
400 - 2207006
Instagram
Instagram Account is restricted. Make sure your account is a Business Account.
400 - 2207050
Instagram
Instagram Business Account supports carousel posts with more than 2 images/videos and less than 10 images/videos.
400 - 2207028
Instagram
Maximum Tag limit exceeded. Use 30 tags or less.
400 - 2207040
Instagram
Insufficient User permission. Reconnect this social account via an account that has posting permission.
400 - 2207005
Linkedin
The Social Account token for Linkedin has expired, was revoked, or is invalid. Reconnect LinkedIn.
400 or 403 
Linkedin
Undefined Linkedin issue. This should resolve itself shortly.
404, 500, 504
Linkedin
Duplicate post content. Posting duplicate content within 12 hours is prohibited.
422
Linkedin
The required field is not present or the post copy is large. 
422
Linkedin
The connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.
400
Linkedin
There was a temporary error from Linkedin. Give your browser a hard-refresh to clear your cache and retry in a few minutes.
409
GMB
Missing Value. Complete your Google Business Profile setup and reconnect in Social Planner.
MISSING_VALUE, INVALID_VALUE
GMB
Post character limit exceeded. Reduce the number of words in the post copy.
VALUE_OUTSIDE_ALLOWED_RANGE
GMB
The Social Account token has expired. Reconnect social account. 
OPERATION_EXECUTION_ERROR, EXPIRED_VALUE
GMB
The media upload failed.
PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED
GMB
Social Account operation is not supported due to account conditions. 
OPERATION_UNSUPPORTED_
UNDER_ACCOUNT_CONDITION
GMB
Local Post API disabled. This usually happens when the location is part of a chain.
LOCATION_DISABLED_FOR
_LOCAL_POST_API

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