Client Portal Branded Mobile App: Setting up branding of your app

Step-by-step process to guide you from payment to going live, all while tracking your progress in real-time. Here’s everything you need to know:

TABLE OF CONTENTS

• Step 01: Payment Successful
• Step 02: Branding and Profile
• Step 03: Submit Details
• Step 04: In Review
• Step 05: Book Slot for 2FA
• Step 06: App Submitted to Stores
• Additional Tips

Step 01: Payment Successful

• Description: This initial step confirms that your payment has been successfully processed. Once your payment is confirmed, you can proceed to the next step.
• Action Required: No additional action is needed here; simply move on to Step 02.
  

Step 02: Branding and Profile

• Description: This step involves completing your app's branding and profile information. This ensures your app aligns with your brand identity and provides a cohesive user experience.
• Action Required: Complete all fields in the Branding and Profile sections to set up your app’s basic look and feel.
  
  

Step 03: Submit Details

• Description: After reviewing all details in the Branding section, you will need to submit your information. Once submitted, these details will be used to develop your app and cannot be modified afterward.
• Action Required:Carefully review your branding information. Click on Submit to finalize your details.
• Important: Once you submit, changes cannot be made, so double-check before proceeding.

Step 04: In Review

• Description: After submission, our team will review the information within 5 working days. This process ensures everything meets the necessary standards and your app is set up correctly.
• Action Required: Wait for a notification regarding the review outcome. If additional information is needed, you will be contacted to make the necessary adjustments.
• You will receive in-app notifications for status updates. Keep a check!
  
  

Step 05: Review failed

• Description: If the status has been marked as Review failed by our team, it would require additional information or correct information, as mentioned
• Action Required: Click on the status and check reasons for failed status. Carefully upload or fix the information as mentioned in brief. After entering all details again, carefully review and submit.

Step 05: Book Slot for 2FA

• Description: If the review has been passed by our team, the status will move to Book slot for 2FA. For app security and verification, we need to set up two-factor authentication (2FA). This step requires scheduling a time slot for receiving a 2FA code via email or SMS.
• Action Required: Book a convenient time slot for the 2FA process. Ensure availability to receive and enter the code during the chosen slot.

Step 06: App Submitted to Stores

Description: After completing all previous steps, your app will be submitted to the app stores. From here, the app store’s review process begins, which may take several days depending on the platform.

Action Required: No action is required from you at this stage. You will receive a notification once the app is approved and live in the store.

Additional Tips

• Review Carefully: Ensure all branding and profile details are correct before submitting in Step 03, as changes cannot be made afterward.
• Stay Updated: Check your email or notifications regularly for updates or requests for additional information from our team.