How do I find my Client's Location ID?

When you interact with our support teams, they may request you to provide a location ID where you face a problem. Location ID is a unique ID given to every sub-account in your agency account. This helps us identify your client's account and narrow down our trouble shooting efforts. 

Important: Please do not share the location ID outside of your organization. 

Option 1: From Business Profile

To locate the location ID, follow these steps:

1. From the Sub-Account Dashboard, go to Settings in lower right-hand corner
   
   
   
   
2. Select Business Profile on the left-side navigation bar
   
   
   
   
3. The Location ID will be visible as shown below
   
   

Option 2: From the URL

If you are already inside the client’s sub-account, you can quickly find the Location ID in your browser’s address bar.

1. Open the client’s sub-account.
   
   

2. Look at the URL in your browser.
   
   

3. Find the value that appears after /location/ or in the locationId= parameter.
   
   

4. That value is the Location ID.

Example:

https://app.../v2/location/abc123XYZ/dashboard

In this example, abc123XYZ is the Location ID.

Tip: Finding the Location ID from the URL is often the fastest method since you do not need to navigate to Settings > Business Profile.