TABLE OF CONTENTS

• Step 1: Select multiple contacts in the Contacts list view
• Step 2: Add details about the SMS and select the sender phone number
• Step 3: Check the progress in the bulk actions page

Step 1: Select multiple contacts in the Contacts list view

Select multiple contacts and send SMS to those users

Step 2: Add details about the SMS and select the sender phone number

1. Select the Sending Number:
   • Select the phone number from a dropdown in the “From” field.
   • The dropdown lists all available phone numbers.
   • The default number will be used to send the SMS if no phone number is selected in the dropdown
2. Type a message or select an SMS Template:
   • Add a message in the message box that should be sent in the SMS, or
   • Select an SMS Template to be added to the message.
3. Select whether you want to Send all at once, Send all at a time and schedule a time or Send via drip mode
   • Add further information about the scheduled time and the drip schedule in case of scheduling the SMS or sending via drip mode.
   • For drip mode, the following fields are required:
     • Start on - Date on which the SMS starts getting sent
     • Batch Quantity - No of contacts whom the SMS is sent in one batch
     • Repeat After - No of days or hours or minutes in between two batches of SMS being sent
     • Send on - Choose to send SMS only on particular days of the week
     • Process between (hours) - Allows you to send SMS only on certain hours of the day. This picks up the location time zone to decide the hours of sending the SMS 
4. Give a name to the action
   • Enter a name for this action 

Step 3: Check the progress in the bulk actions page

• Check the progress and stats of the bulk SMS in the bulk actions page with the metrics for Attempted, Delivered, Clicked and Failed messages.