Understanding how to purchase a phone number is important for your business operations. This article will help you through the step by step process. How to Purchase a Phone Number in a Sub-Account for your business.




TABLE OF CONTENTS


Step 1: At the top left, click here to switch to the sub-account where you want to purchase a phone number

  • Click on the Click here to switch option and search for the sub-account where you want to purchase a phone number. Then, click on the sub-account.



Step 2: Once you are in the sub-account, click on Settings



Step 3: Click on Phone Numbers


Step 4: Click on Add Phone Number Under Add Number Tab


Step 5: Select the Country for which you want to buy the number.


Here's a list of countries supported by Native Phone System/ Twilio:


Twilio phone number availability and their capabilities

  • If the country you want is on the list but not visible within the system, you can **buy the number through the Twilio console for the location. (**ONLY applicable to Agencies who have integrated Twilio as the default telephone provider)
  • A regulatory bundle/Address is required if your agency resides outside the USA or Canada. 


  • Also you can use the filter option as well to search your desirable numbers on basis of first or last digit numbers.


      Please Note:

Regulatory Bundles/Address are an industry-standard practice, not a HighLevel-specific requirement. 

If your sub-account is outside of the USA and Canada, we highly recommend that you complete the regulatory bundle/address registration for the best telephone experience.



Step 6: Select the number of your choice and then click on Proceed to Buy Button in order to buy the number.

  • Once number is selected Click on Proceed to Buy Button. This will buy the selected phone number for you and phone number will be added under phone number tab.