Manage rental bookings in HighLevel with transparent manual taxes in Rentals. This guide explains what the feature is, who it’s for, how it works, and how totals appear across the booking page, booking details, invoices, and reports.

TABLE OF CONTENTS

• What are Taxes for Rentals (v2)?
• Key Benefits of Rental Taxes
• Manual Taxes in Rentals (v2)
• Visibility in Bookings & Invoices
• How To Apply Taxes to Rental Listings
• Frequently Asked Questions

  
  

What are Taxes for Rentals?

Taxes in Rentals allow you to present a clean, itemized checkout experience while keeping reporting accurate. Each listing automatically creates a linked product. You can attach manual tax rate(s) to that product.

Tax rates are configured in Payments and then applied directly to Rental Listings. When a rental booking is created, the selected tax rate(s) automatically calculate and appear in:

• The public booking page

• The booking detail view

• Rental invoices

• Receipts and exports

If multiple listings are included in one booking, taxes are calculated per listing and combined into the final total.

Key Benefits of Rental Taxes

These benefits focus on transparency, compliance, and reporting accuracy across rental transactions.

• Compliance: apply accurate manual sales/VAT/GST rates per listing.

• Consistency: align totals across booking pages, booking records, invoices, and exports.

• Transparency: show customers an itemized breakdown before payment.

• Control: assign different tax rates to different rental listings when needed.

Manual Taxes in Rentals (v2)

Manual taxes are attached to a Product, not directly to the listing. Because each listing has a linked product, assigning tax rate(s) to that Product ensures the correct taxes are added to the booking total every time the listing is booked.

How it works

• Each listing auto-creates a linked product.

• Add one or more tax rate(s) to that Product in Payments → Settings → Taxes.

• When the listing is booked, those tax rate(s) are applied automatically.

If tax settings are inclusive in Payments, the system extracts the tax portion from the listing price.
If exclusive, the tax is added on top of the rental subtotal.

Visibility in Bookings & Invoices

Knowing where taxes appear helps verify totals and respond to customer questions.

You’ll see taxes:

• On the public booking page (itemized above the total)

• Inside the booking edit view in Rentals

• Inside the payments tab of the booking

• On generated Invoices

The same totals carry across the Rentals module for internal reporting and reconciliation.

How To Apply Taxes to Rental Listings

Proper setup ensures every booking reflects accurate totals, reduces customer confusion, and speeds up reconciliation. Follow these steps to configure both taxes and fees.

1. In your Sub-Account, Click on Settings → Calendars → Rentals → select the Listing to edit.

2. Navigate to the Inventory & Pricing tab

3. Click Configure Taxes for This Listing.

4. In the linked Product window, choose Add Tax Rate or select an existing rate → Save.

5. Save the listing. Future bookings will itemize the fee and tax lines automatically on the booking page, appointment record, and invoice.
   
   

Once applied, future bookings for that listing will automatically include tax in the checkout and invoice breakdown.

Frequently Asked Questions

Q: Can I use different tax rates for different listings?

Yes. Taxes are configured per Rental Listing, so each listing can have its own tax rate(s).

Q: Do tax changes affect past bookings?

No. Changes apply to new bookings going forward. Existing bookings remain unchanged unless modified.

Q: How are taxes handled in multi-listing bookings?

Each listing calculates its tax independently. The system then combines all tax amounts into the final booking total.

Q: Are the taxes applied on the associated security deposit too?

No. The taxes are exclusively applied to the listing only.