As an agency owner, you're seeing the full suite of migration options inside the WordPress Hosting dashboard. This includes access to our premium White-Glove Migration Assistance — a service exclusively available to agencies.
What You See (Agency View)
You’ll see all three migration options:
Effortless Migration with our Plugin
One-click, fast migration via the LeadConnector Plugin.Manual Migration Made Simple
Use the All-in-One Migration plugin to upload your.wpressfile.White-Glove Migration Assistance (Agency-only)
Submit a form to have our WordPress specialists handle the migration for you.
✅ These options are visible only to you, not to your clients or their sub-accounts.
Migration guide for Agencies: https://help.gohighlevel.com/en/support/solutions/articles/155000005010-wordpress-hosting-step-by-step-migration-guide
Contact Support for Agencies: https://help.gohighlevel.com/support/home
What Your Sub-Accounts See
Your sub-accounts will only see the two standard migration options:
Effortless Migration with our Plugin
Manual Migration Made Simple
They will not see the White-Glove Migration Assistance option.
They also do not see any labels or indicators revealing that there are features they are missing.
This ensures your white-label experience remains intact, and your clients won't know about the behind-the-scenes support available to you as an agency.
Migration Guide for Subaccounts: https://help.leadconnectorhq.com/en/support/solutions/articles/155000005159-wordpress-hosting-step-by-step-migration-guide
Why the Difference?
The White-Glove Migration feature is a premium benefit tailored for agency-level control and flexibility. Allowing only agency owners to access it prevents confusion for sub-accounts and protects your brand's white-label offering.
Need to Guide a Sub-Account?
If you’re guiding a client through migration:
You can recommend the plugin-based migration for simplicity.
Or handle the entire migration yourself using the White-Glove option on their behalf.
Still Have Questions?
Contact our support team or check out:
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