How to Add Multiple Chat Widgets to the Same Website

Modified on: Fri, 9 Jan, 2026 at 3:50 PM

Use multiple Chat Widgets in HighLevel to tailor conversations by website or page. This article explains how to create several widgets in a single sub-account and how to place different widgets on different pages of the same site.

TABLE OF CONTENTS

Overview of Multiple Chat Widgets
Key Benefits of Using Multiple Chat Widgets
Create Multiple Chat Widgets (Prerequisite)
Set the Site‑Wide Chat Widget
Assign Page-Specific Chat Widgets
Frequently Asked Questions
Related Articles

Overview of Multiple Chat Widgets

Multiple Chat Widgets allow you to run more than one chat widget within the same HighLevel account. Each widget can have its own branding, channels, and behavior so you can provide the most relevant experience across different funnels/sites or even on specific pages (e.g., pricing vs. support). Using purpose-built widgets improves conversions while still keeping conversations all in one place!

Key Benefits of Using Multiple Chat Widgets

Targeted Experience: Add multiple chat widgets with different designs and customizations on different landing pages.
Hassle-Free Updates: You do not need to reinstall the code when making changes or updating widget settings.
Maintenance Efficiency: Update each widget’s settings without disrupting other pages or funnels.
Flexibility: Set a default widget for the whole site or on a page-by-page basis.

Create Multiple Chat Widgets (Prerequisite)

Before assigning chat widgets to your sites, you must first create the widgets you plan to use. Follow the steps below to create multiple chat widgets before getting started. If you already have multiple chat widgets, you can skip this section.

For more additional details on how to create chat widgets, click here!

Navigate to Sites > Chat Widget
Select the blue + New button
Select the type of chat widget you would like to create. For more information on each type of chat widget, click here.

Selecting a chat widget at the site level applies one widget across the entire website or funnel. This allows you to choose from all chat widgets you have created and assign different widgets to each of your sites.

To select a chat widget for a site, follow these steps:

Navigate to Sites → Websites or Funnels, then select the website you would like to edit.
Go to the Settings tab. Use the Chat Widget dropdown to scroll through all created Chat Widgets and select the one that you want applied to this site.

Assign Page-Specific Chat Widgets

Use a per‑page code embed to show a different Chat Widget on specific pages or funnel steps within the same website or funnel! This method gives fine‑grained control over the user's experience.

To assign a chat widget to a single page, follow these steps:

Navigate to Sites → Websites or Funnels, then select the website you would like to edit.
Go to the Settings tab. Ensure the Chat Widget dropdown is set to "None" then Save.
Navigate to Sites→ Chat Widgets, open the chat widget you want, click Get Code and copy the code snippet.
Open the Page Editor for the target page/step. Click Add Element (+), find Code, and drag it onto the canvas.
Select the Code element. In the right settings panel, click Open Code Editor, paste the code snippet and click Save.
Repeat this process for each page needing a specific chat widget!

Frequently Asked Questions

Q: Do I need to reinstall code after changing widget styles or settings?
No, the Chat Widget will update automatically to match your changes.

Q: Which widget shows if I configure the chat Widget under Settings and using a code element?
If both are configured, the Settings selection takes precedence. Only the widget selected under Settings will show.

Q: Will All-in-One Chat Widget replace multiple widgets?
The All-in-One option centralizes channels in a single widget. You can still run multiple widgets when you want different designs or CTAs per page or site.

Q: How do I verify the correct widget is active on a page?

You can use the Preview feature within the editor to view what widget is active on the page.