Calling
Calling
Voicemails are a great way to reach customers and let them know about your business. Voicemail drops are a quick and inexpensive way to determine if your me...
Fri, 3 Mar, 2023 at 1:12 PM
TABLE OF CONTENTS FAQs: 1. How would we know which Twilio number the contact call if we have more than one Twilio number? 2. How to check if the Twil...
Tue, 4 Apr, 2023 at 11:06 AM
Two ways to capture Call results: 1. Call Connect feature This feature requires that the receiver press a key in order to connect the call, this w...
Mon, 11 Sep, 2023 at 2:13 PM
For inbound calling to work, you must purchase a number within the sub-account and assign it to a user. How to set up Inbound Call 1. Login...
Wed, 26 Jul, 2023 at 6:23 PM
FAQs: 1. If I log in as the user with an assigned Twilio number, why are calls going from the default Twilio number? Calls will be dia...
Tue, 21 Feb, 2023 at 12:01 AM
Good call quality is crucial for any business relying on VoIP (Voice over Internet Protocol) technology. Bad call quality can lead to frustration, misunders...
Fri, 19 May, 2023 at 2:23 PM
TABLE OF CONTENTS 1. Check if the Twilio Account SID is a master account or a sub-account For locations that will be using the agency's Twilio accoun...
Wed, 23 Feb, 2022 at 12:56 PM
The transfer won't give you a list of contacts. The idea is that an agent is on a call with the customer already and he wants to transfer the call ...
Tue, 27 Apr, 2021 at 1:53 PM
This guide is only applicable to LC Phone users. In order to sign up for SHAKEN/STIR please ensure you have completed the Business Registration Process and...
Fri, 15 Sep, 2023 at 3:25 AM