Manage your purchases on GoKollab

Manage Purchases is a centralized place to view and manage your memberships, courses, and payment history.

How to Access?

1. Go to the GoKollab homepage.
2. Click your profile menu.
3. Select Manage Purchases.

Tabs

• Communities — Lists all free and paid community memberships. Shows name, billing cycle, renewal date, status, and amount. Filter by status or billing cycle, or search by name.
• Courses — Lists all purchased and enrolled courses.
• Payment History — Lists all transactions with date, product, type, billing cycle, invoice, and amount. Filter by billing cycle, type, or date range.

1. Open the Communities or Courses tab.
2. Click the card icon in the Manage column for the item.
3. See billing details or leave a community or a course.

⚠️ Leaving a community or cancelling a course immediately ends access and removes it from your Purchases.

Download an Invoice

1. Open the Payment History tab.
2. Click the download icon in the Invoice column for the transaction.

FAQs

1. What happens when I leave a community or cancel a course? Access ends immediately and the product is removed from your Purchases.
2. Can I rejoin a community after leaving? Yes. Free communities can be rejoined directly. Paid communities require repurchase.
3. Will I be refunded if I cancel? Refunds depend on the creator's policy. Contact the creator directly.
4. What does "Pending" status mean? The payment is processing or your membership is awaiting creator approval.
5. Where do I find invoices for older payments? Use the date range filter in the Payment History tab, then click the download icon.