The message was not delivered due to per-user marketing template message limits error

Modified on: Thu, 2 Jul, 2026 at 8:46 AM

"Per-User Marketing Template Message Limits" Error

Why this error appears and what to expect

I am facing an error. The message was not delivered due to a per-user marketing template message limits error.


Solution

This error occurs because the phone number has received the maximum number of marketing messages from other business platforms as well — this is to be expected.

The error lasts for 24 hours, after which it disappears, allowing you to send utility templates.

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