How to Link Your Privacy Policy When Collecting Personal Data

Modified on: Wed, 9 Jul, 2025 at 4:56 PM

A privacy policy explains how your business collects, uses, and protects personal information—like names, phone numbers, or emails. It’s not just good practice—it’s often legally required under laws like GDPR, CCPA, and A2P 10DLC carrier regulations. HighLevel gives you multiple ways to link your privacy policy wherever you're collecting data from users.

Disclaimer : This is not legal advice. This help article is for informational purposes only. Always consult with your own legal counsel.

TABLE OF CONTENTS

General Consideration for Privacy Policies:
Where to Add Your Privacy Policy Link
How to Create a Privacy Policy Page
Related Articles

General Consideration for Privacy Policies:

What personal data do you collect?
Where can you collect personal data?
- Funnels & Websites
- Forms
- Surveys
- Web Chat
- Order Forms
- Calendars
How to create your privacy policy using funnels or websites
- Build a dedicated page within a funnel / website page (typically done on a homepage where the URL can be easily referenced
- Search google for references - https://www.google .com/search?q=privacy+policy+templates
- Please consult your legal counsel for help in drafting and finalizing your privacy policy specific to your business and use case.

Where to Add Your Privacy Policy Link

Each data-collection area in HighLevel offers a place to link your privacy policy. Follow the steps below for each feature.

Funnels & Websites

Text Element: Drag in a Text field, type your message (e.g., “By submitting, you agree to our Privacy Policy”), highlight “Privacy Policy,” click Link, and paste your URL

Forms

Text Element: Drag in a Text field, type your message (e.g., “By submitting, you agree to our Privacy Policy”), highlight “Privacy Policy,” click Link, and paste your URL
Terms & Conditions Element: Drag in the T & C element, select Edit Link, then paste your policy URL and customize the text

Surveys

Text Element: Drag in a Text field, type your message (e.g., “By submitting, you agree to our Privacy Policy”), highlight “Privacy Policy,” click Link, and paste your URL

Calendars

Text Element: Text / Link on the page that the calendar is embedded on
Terms & Conditions Element: Use a custom form with a T&C element that includes the link (Note: you will need to link to a page on your website which contains your T&C as reference.)

Order Forms

Text Element: Text / Link on the order page
Advanced Settings: Enable Terms and Conditions in Advanced settings of Order Form and create a link there

Web Chat

Link: Link URL in Text in the widget description

How to Create a Privacy Policy Page

Before you can link to your policy, you’ll need a standalone page (either inside HighLevel or externally hosted). Here's how to do it:

Go to Sites > Funnels or Websites
Create a new funnel/website or open an existing one
Add a new page and title it “Privacy Policy”
Paste your full privacy policy content
Publish and copy the page URL