Tracking & Attribution

Troubleshooting Facebook Ad Reporting
Facebook Ads are a great way to promote your business, but you need to make sure that they’re set up correctly. If you don’t have the right settings in plac...
Mon, 19 Sep, 2022 at 9:56 AM
Understanding Sales Velocity In Agent Reporting
Sales velocity is the measurement of how quickly Opportunities become "Won" and generate revenue. Sales velocity = Total Sales (in USD) /...
Wed, 23 Dec, 2020 at 3:34 PM
User / Agent Reporting
The Agent Reporting feature is available on the Agency Pro plan. For most customized reports, please refer to our custom dashboards where you can add...
Fri, 29 Mar, 2024 at 10:09 PM
When contact detail page is Missing Activity
Our developer, Malde dives deep into this and added more logs to troubleshoot further to find the following reasons: One reason why attribution activi...
Thu, 6 May, 2021 at 6:17 PM
Chat Widget Attribution
Viewing The Traffic Source For Web Chat Conversations 1. View Chat Widget Source On Contact Detail Page When a contact initiates a conversation via ...
Wed, 17 Feb, 2021 at 9:20 AM
How to send data to Google Analytics within a Workflow
It is easy to set up the workflow with Google Analytics triggers. The "Google Analytics" event trigger will require you to add the following param...
Fri, 7 Oct, 2022 at 6:19 AM
Google Analytics 4 Tracking
Google Analytics 4 (GA4) is the latest version of the Google Analytics platform that provides a more advanced and comprehensive view of user behavior across...
Tue, 30 Jan, 2024 at 10:48 PM
Reporting FAQs
TABLE OF CONTENTS FAQ: Understanding the Difference Between Call Reporting and Agent Reporting Q: What is the difference between Call Reporting and Agent...
Fri, 8 Mar, 2024 at 2:54 AM