HighLevel Support Portal

SFTP is a way for you to access the files and folders on a website via a client program on your local computer. SFTP stands for Secure File Transfer Protocol (or SSH File Transfer Protocol). It was designed as an extension of the SSH (Secure SHell) protocol. We only support SFTP connections within the CRM to ensure your data remains safe and encrypted.

Covered in this Article:

How to use SFTP to connect to your WordPress site?

How to use SFTP to connect to your WordPress site?

1. Go to Sites -> WordPress -> Advanced Settings -> FTP Access

 2. Click on Generate Credentials. Your credentials will be available in a few minutes.

3. The Host URL, Port number, Username, and Password can be used to log in to a client program and access the WordPress files. Make sure to keep these credentials safe. The UserName and Password are unique for each user and you can even reset these credentials.

There are many free and premium ones to choose from, we recommend one of the following:

• FileZilla (Free – macOS or Windows)
• WinSCP (Free – Windows)
• FlashFXP (Premium – Windows)
• Cyberduck (Free – macOS or Windows)
• Transmit (Premium – macOS)