What happen​s to your data when you cancel your HighLevel Subscription?

Canceling your HighLevel subscription will impact all your sub-accounts, including a loss of access to critical data and features. Here's what happens post-cancellation:

Loss of Access

After cancellation, all your sub-accounts will lose access to the following:

1. Contacts : All saved contact data will no longer be accessible.
2. Conversations  : Ongoing and past conversations will no longer be accesible.
3. Calendars : Any Scheduled Events and Appointments will no longer be accesible.
4. Automations : Any workflows and automations will stop functioning.
5. Funnels : All funnels and related data will no longer be accesible.
6. Phone Numbers and A2P: Your Phone numbers and A2P will be deleted 14 days after cancellation. During this time , you will still be charged for the same. After 14 days , these numbers will be permanently deleted.

Ensure you export any essential data before canceling your subscription. For more information, please contact our support team 24/7 via the blue question mark icon on the top right corner of the screen when logged in.

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